AnswerChat™ Helps Crisis Center Save Lives
Long Island Crisis Center gives AnswerChat™ Software Two thumbs Up


Contact Info
Alison Caiola
The Caiola Connection
(631) 777-5500
Madelyn Goldberg
Alpha Media, Inc
(631) 777-5500

Farmingdale N.Y. April 29,2002

     Today Alpha Media Inc, a leading Application Service software Provider (ASP) that develops software designed to give companies the ability to easily communicate, organize and improve their productivity affordable business productivity and communications software, announced they are supplying Long Island Crisis Center with AnswerChat™. AnswerChat™ software gives web site visitors the ability to 'instant message' back and forth to a customer service person at the company's offices or call center.

     "AnswerChat™ has proven to be a successful customer service tool for anyone who has a web site. AnswerChat™ users have the ability to chat with customers, or potential customers, answer questions or take orders in real-time. We are pleased that AnswerChat™ will now give Long Island Crisis Center the ability to instantaneously chat and counsel people who are in crisis situations", said Mark Goldberg, President of Alpha Media, Inc.

     Said Linda Leonard, Executive Director Long Island Crisis Center (LICC) "Helping those in need has been our mission for the past 30 years. In that time, we have provided ground breaking crisis intervention, counseling and referrals to the community. Prompted by the growing reliance on the Internet by youths and their family, beginning mid May, AnswerChat™ will give us the opportunity to offer live one-on-one confidential and anonymous chats, counseling people who feel more comfortable contacting us over the Internet."

About AnswerChat™ (Product Page)
AnswerChat™ is a complete live customer support application that enables a company’s entire office computer network to easily chat, in real-time with their web site visitors. This type of chat session allows web site visitors to ask quick questions about a product or a service offered by the company without leaving the web site. AnswerChat™ is currently a finalist in the 2002 Long Island Software Awards (LISA). 222 AnswerChat™/LICC announcement.

About Alpha Media, Inc. (Company Page)
Alpha Media, Inc., currently located in Farmingdale NY, was started in 1996 by Mark and Madelyn Goldberg. Alpha Media is an Application Service Provider of technology facilitating real-time sales and customer service for online businesses. Alpha Media Inc. specializes in affordable business productivity and communications software.

About Long Island Crisis Center (LICC Page)
Founded in 1971, long Island Crisis Center (LICC) is Long Island’s 24-hour/7day a week hotline service. LICC addresses many of the critical problems facing their area’s residents: teen suicide, depression, substance Abuse, pregnancy, rape, sexual assault, child abuse, runaway and homeless youth/adults, eating disorders, domestic violence and sexual identity.