Hunger Helper Frequently Asked Questions
|
|
Q. I lost my registration code. How can I find out what it is?
|
A. Click here to receive your registration info by email.
|
|
Q. Are the registrations a one time fee or are there any future charges?
|
A. All registration prices are a one time fee. Once you purchase a registration code it will never expire.
|
|
Q. Does Hunger Helper work with Windows XP?
|
A. Yes. For Hunger Helper to work on Windows XP you may need to disable the software firewall that is built into the operating system. Click here to see instructions on how to disable the Win XP firewall.
|
|
Q. How do I download and install Hunger Helper(tm)?
|
A. To download Hunger Helper(tm) simply click on the download button and follow the instructions. Run the setup program (hh100d6.exe), install the client and repeat the process on each PC you want to use Hunger Helper(tm) on. The master must be installed on one of the machines (The setup program will give you the option of installing the Master, Client, or both). Follow the instructions in the "README.TXT" file, and in minutes, you'll be ready to use Hunger Helper.
|
|
Q. How do I setup TCP/IP on my network?
|
A. On your desktop right-click on the Network Neighborhood icon and select Properties. If you have TCP/IP already in the list box or TCP/IP->"Name of Network Card" skip the next paragraph.
Click the Add button then Protocol, and Microsoft TCP/IP. Now select TCP/IP and click the Properties button. This will allow you to specify and IP Address.
If "Specify an IP address" is not selected, then select it. Enter an address. For Example, we recommend 192.168.1.100 as the first IP address. The next computer on your network should then be 192.168.1.101 and the next should be 192.168.1.102 etc. Leave "Subnet Mask" alone.
|
|
Q. Does Hunger Helper require a server?
|
A. Hunger Helper works by sending all of its data to the master software. The Hunger Helper(tm) Master software can be running on any computer that you can access from your network. This can be over the internet or on your local network.
|
|
Q. How many users can Hunger Helper(tm) accommodate?
|
A. Hunger Helper(tm) can be configured to accommodate any number of users on a PC network.
|
|
Q. How do I register Hunger Helper(tm)?
|
A. Hunger Helper(tm) comes with a 60-day free trial evaluation period. Once you have determined that Hunger Helper(tm) meets your needs, you have a choice of registration methods. You can register online right here at our web site using a major credit card. Or if you prefer, you can print the order form and fax or mail it us with your credit card information or check.
|
|
Q. How much does Hunger Helper(tm) cost?
|
A. Click here to see the Hunger Helper price list.
|
