Alpha Media Support
Alpha Media, Inc. offers FREE technical support to subscribers and trial users of their software products. However, some older versions may not be supported.
Before contacting support:
Check our list of frequently asked questions.
You may find the answer you are looking for there.
To chat with us live:
Click here or click the Chat with a Live Operator button on the
top right corner of the page between the hours of 8:30AM-4:30PM EST.
To contact us via e-mail:
Our E-Mail address is info@alphamedia.com
to send our support team a technical question. Please give a complete
description of the problem that you are experiencing.
To contact us via phone:
Call (631) 777-5500 Monday-Friday, between the hours of 8:30AM
and 4:30PM EST.
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