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AnswerChat Support

Alpha Media, Inc. offers FREE technical support to subscribers and trial users of their software products. However, some older versions may not be supported.

Before contacting support:
Check our list of frequently asked questions. You may find the answer you are looking for there.

To chat with us live:
Click here or click the Chat with a Live Operator button on the top right corner of the page between the hours of 8:30AM-4:30PM EST.

To contact us via e-mail:
Our E-Mail address is to send our support team a technical question. Please give a complete description of the problem that you are experiencing.


42 Central Dr. Farmingdale, NY 11735-1202
Phone: 631-777-5500 | Fax: 631-777-5599
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