Tips + Tricks - Generate More Chats on your site |
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Place your AnswerChat buttons near the top of the pages. This is where a visitor is most likely to look when they are in need of assistance.
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Place AnswerChat buttons on ALL of your sites pages. A visitor shouldn't have to go all the way back to the 'home' page to request assistance.
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Your AnswerChat button's color should differ from your site's color scheme. If the button doesn't stand out, visitors may not be able to find the button when they need it.
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Make sure you have a sufficient number of operators during your peak traffic hours. Insufficient operators during peak hours will discourage many potential customers/clients from using AnswerChat on their next visit.
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Include a clickable AnswerChat link in your E-Mails. This will help your contacts obtain assistance without visiting your website first. This is a convenience that will save them time.
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Notify (potential) clients that your site offers AnswerChat LIVE Chat. LIVE Chat could mean the difference between a sale made, and a sale lost. Customers will feel more confident in your company if they can contact you directly, and easily.
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Distribute a Press Release. Let as many people know your site has AnswerChat LIVE Chat as possible.
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